Status Blog
Welcome to the official offsite news and network announcements blog for RackSRV Communications. From this blog we will announce any planned maintenance, known service issues, promotions and general industry news so please consider bookmarking or utilising our RSS feed to keep yourself informed!

Client Portal Unavailable - Resolved

    Posted in Service Status by Jon on 18/10/2013 @ 20:03

We've received notification that another vulnerability has been detected in off-the-shelf software we use for billing/support.

As such, we've taken the decision to temporarily restrict access until the vulnerability has been patched.

Whilst our client portal is offline, clients can communicate with us as follows:

EDIT: Removed direct email addresses as portal access has been restored.

Please note that billing/support will only accept email from your registered email address.

Update @ 16:46 on 19/10/13 by Jon

We have rolled out the latest security fix from our billing software vendor and as such, access has been re-instated for clients.

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