Status Blog
Welcome to the official offsite news and network announcements blog for RackSRV Communications. From this blog we will announce any planned maintenance, known service issues, promotions and general industry news so please consider bookmarking or utilising our RSS feed to keep yourself informed!

Packetloss at KSP - Resolved

    Posted in Service Status by Jon on 13/03/2014 @ 20:26

We're currently investigating an issue causing packetloss to some of our subnets hosted at KSP, as soon as more information is available we'll endeavour to post an update.

Update @ 20:59 on 13/03/14 by Jon

It would appear that one of our links that serves only a portion of the subnets we announce became saturated by a DDoS attack a short while ago.  Ordinarily our mitigation systems would handle this automatically and with minimal disruption but on this occasion it failed to detect anything out of the ordinary.

Manual intervention was required by an on call engineer and as of approximately 10-15mins ago, normal services was resumed.  We will continue to look into why our detection system failed and repair accordingly.

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