Status Blog
Welcome to the official offsite news and network announcements blog for RackSRV Communications. From this blog we will announce any planned maintenance, known service issues, promotions and general industry news so please consider bookmarking or utilising our RSS feed to keep yourself informed!

Change of Card Merchant

    Posted in RackSRV News by Jon on 05/05/2014 @ 17:35

Please be advised that as of today (Monday 5th May 2014) we have moved to a new card processing merchant which unfortunately means any pre-authorisations need to be re-created by the client.

To simplify, any clients using ‘Card Payment’ as their preferred payment method will, on or before their renewal anniversary, need to login to our client portal, select an active invoice and re-enter their card details to ensure payment is made (at which point we will re-charge automatically).

Recent News
With the migration and upgrade of our primary POP in Kent Science Park completed
We're currently investigating what appears to be a router crash at our primary P
With the relocation of our infrastructure expected to conclude on 27/03/17, the
Knowledgebase Articles