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Power outage at DR - Resolved

    Posted in Service Status by Jon on 03/06/2014 @ 19:54

We're currently experiencing a power outage at our DR POP. Grid power was lost and the UPS infrastructure failed to take over load as designed, at present the DR POP is being manually fed by backup generator.

More information will be posted as soon as it becomes available.

Update @ 20:16 on 03/06/14 by Jon

Power was manually restored via backup generator within 2 to 3 minutes of the grid outage and as such, all services hosted at our DR POP should be back online.

In light of this evenings failure, we will be reviewing whether the ATS (active transfer unit) brings any real benefits given that it failed to protect the DR POP in this instance.

We will get in contact with affected clients directly to update them on our findings and any decisions.

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