Status Blog
Welcome to the official offsite news and network announcements blog for RackSRV Communications. From this blog we will announce any planned maintenance, known service issues, promotions and general industry news so please consider bookmarking or utilising our RSS feed to keep yourself informed!

KSP Backhaul 'at risk' - Resolved

    Posted in Service Status by Jon on 18/04/2015 @ 10:40

We have received communication from our backhaul provider that one of our KSP - LON legs has a fault which has thus impacted redundancy on our network.

Our backhaul provider and their partners are investigating the issue as a matter of priority and we are confident in a quick resolution.

Whilst this issue has not yet (and is not expected too) cause impact to our customers, it's best practice for us to announce any issues that place a POP 'at risk' due to reduced/removed redundancy.

Once we have received confirmation that our KSP POP is no longer 'at risk', we will mark this notification as resolved on our Status Blog.

Update @ 14:59 on 18/04/15 by Jon

Our backhaul provider has informed us that the break in the 80km length of dark fibre has been located and the fibres re-spliced thus resuming full redundancy.

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