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Network issues with VPS Node #2 - Resolved

    Posted in Service Status by Jon on 14/09/2016 @ 09:47

We are aware of network issues with VPS node #2 and are working as quickly as possible with the assistance of an external software vendor to correct the matter.

We will post updates as soon as they are available and your patience in the interim is greatly appreciated.

Update @ 10:32 on 14/09/16 by Jon

Regrettably we're making slow progress here which isn't being helped by the terrible support we're receiving from the software vendor.

Non-the-less, with or without their assistance, we'll get the matter rectified ASAP - thank you for your continued patience!

Update @ 11:19 on 14/09/16 by Jon

Network access has now been restored to the VPS node, we're now currently working on repairing issues with the bridge which should restore access to the individual containers (VPS's) too.

Update @ 11:30 on 14/09/16 by Jon

Service is now returning to containers one by one. A final update will be added once all containers are back online and an RFO will follow that directly via email.

Update @ 11:55 on 14/09/16 by Jon

With the exception of a single container (which we'll continue to work on), every other container has been manually verified as being online.

Should anyone find their VPS offline still, please open a ticket so we can investigate ASAP.

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