Status Blog
Welcome to the official offsite news and network announcements blog for RackSRV Communications. From this blog we will announce any planned maintenance, known service issues, promotions and general industry news so please consider bookmarking or utilising our RSS feed to keep yourself informed!

Loss of network at KSP POP - Resolved

    Posted in Service Status by Jon on 01/03/2017 @ 10:17

We are aware of a service impacting issue affecting our transit at KSP.

According to our transit suppliers status portal, they are aware of the issue and are investigating.

We'll update this post as soon as more information has been made available.

Update @ 10:41 on 01/03/17 by Jon

Whilst we've not had any official word from our transit provider yet, we can see that service seems to be returning slowly but surely.

Update @ 10:51 on 01/03/17 by Jon

Our transit provider has confirmed that services are returning to stable,  we'll post a further update as soon as the matter is confirmed as being resolved.

Update @ 16:03 on 01/03/17 by Jon

It would appear this issue is occurring again and as such, we are escalating the matter to our upstream. Please accept our apologies for the continued disruption.

Update @ 16:14 on 01/03/17 by Jon

Our upstream has isolated a problematic device within their network and as such, the issue should now be resolved (pending an RFO).

Update @ 16:28 on 01/03/17 by Jon

Update @ 14:10 on 06/03/17 by Jon

An RFO has now been sent to clients.

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