Status Blog - Service Status
This sub-category will highlight any known service issues including those outside of our immediate network that may cause our clients issues.

MariaDB issue on cPanel servers

    Posted in Service Status by Jon on 06/11/2019 @ 02:06

Following a lengthy investigation as to why MySQL (well, MariaDB) stopped working on our own web server at approx 10 PM yesterday, it appears there is a bug in a MariaDB update that cPanel has pushed out to many servers which gives the illusion that ...


Partial loss of service at KSP (Rack 01) - Resolved

    Posted in Service Status by Jon on 24/10/2018 @ 20:59

We're currently investigating a partial loss of service to our KSP network. It's not yet clear if it's just internal services that are affected (including our website) as most external resources that don't seem to be reliant on dns1.racksrv.com are o...


Loss of network at KSP - Resolved

    Posted in Service Status by Jon on 16/10/2018 @ 15:29

We are currently investigating a loss of network at our primary POP in KSP.

Engineers are on site (as our office is on site) investigating the issue now and we will issue updates as more information becomes available.


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